By US Family Health Plan on
11/27/2012 8:41 AM
Based on recent news articles on possible reductions in TRICARE Prime Service
Areas, we want you to know that the proposed changes don't affect the US
Family Health Plan program or it benefits. Our agreement with the Department of
Defense is separate from the TRICARE contracts mentioned in the news. Please
rest assured that your access to the high quality care you receive through US
Family Health Plan remains unchanged.
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By US Family Health Plan on
11/16/2012 4:24 PM
WASHINGTON, D.C. (November 13, 2012) - The US Family Health Plan, a Department of Defense (DoD) healthcare option for military family members in six areas of the country, has achieved a 2012 overall member satisfaction rating of 92.6 percent, far exceeding the satisfaction rates of other managed care plans for 18 consecutive years. Compared to the 202 plans documented in the National Committee for Quality Assurance (NCQA) 2012 Quality Compass Report, the US Family Health Plan rating is at the 99th percentile for overall satisfaction. Ratings for customer service, access to care, claims processing, how well physicians communicate, and satisfaction with personal doctors and specialists are also at the top of industry standards.
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By US Family Health Plan on
10/25/2011 1:10 PM
WASHINGTON, D.C. (October 25, 2011) — The US Family Health Plan, a Department of Defense health care option available to military family members in six areas across America, has achieved a 2011 aggregate member satisfaction rating of 91.4 percent - 42.8 percent higher than the national average for satisfaction with managed care plans, compared to the 216 plans documented in the National Committee for Quality Assurance (NCQA) 2011 Quality Compass Report.
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By US Family Health Plan on
10/14/2011 3:51 PM
The Johns Hopkins US Family Health Plan (USFHP), a Department of Defense‐sponsored managed care plan, was ranked by Consumer Reports as the best private health insurer in Maryland. The plan currently serves approximately 35,000 members in Maryland, Washington DC and parts of Pennsylvania, Delaware and Northern Virginia.
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By US Family Health Plan on
11/10/2010 1:56 PM
While America continues to seek solutions to the need for low-cost, high-quality healthcare, a storied history of delivering patient-centered care to uniformed services families has helped garner exemplary member satisfaction ratings year after year for the US Family Health Plan.
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By US Family Health Plan on
12/1/2009 9:36 AM
(December 1, 2009) — The US Family Health Plan, a Department of Defense-sponsored healthcare plan serving military family members in six areas across America, has achieved 2009 national member satisfaction ratings...
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By US Family Health Plan on
7/1/2009 2:16 PM
SEATTLE (July 1, 2009) — Pacific Medical Centers (PacMed), which administers the US Family Health Plan, a comprehensive, Department of Defense-sponsored healthcare plan for military family members in King, Snohomish and Pierce counties, Washington, announced today that it has been selected as one of...
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By US Family Health Plan on
11/20/2008 2:43 PM
And the Emmy® Award Goes to:
The US Family Health Plan and the National Military Family Association
—Joint public service campaign urges support for military family members—
WASHINGTON, DC (November 20, 2008) – A series of public service announcements
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By US Family Health Plan on
11/12/2008 2:45 PM
US Family Health Plan Earns Member Satisfaction Rating 42 Percent Above The National Average
—Ranking for healthcare plan for military families is third highest in America—
WASHINGTON, D.C. (November 12, 2008) — The US Family Health Plan, a
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By US Family Health Plan on
10/13/2008 11:04 AM
Announcements urge Americans to "support, befriend, remember and appreciate" the nation's military family members
WASHINGTON, DC (October 13, 2008) – A joint public education campaign by the US Family Health Plan, a healthcare plan for military family members, and the...
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