Videos – USFHP

Access to Care at Brighton Marine

May 1, 2020/in Videos

The US Family Health Plan program comprises six regional health care providers spread regionally across the country, offers TRICARE® Prime benefits to over 150,000 members in the United States, including military families and retirees. US Family Health Plan at Brighton Marine – also known as US Family Health Plan of Southern New England – serves members of US Family Health Plan living in Massachusetts, Rhode Island and parts of Northern Connecticut.

In a new video, Plan members along with Dr. Charles Rollinger, M.D., Vice President of Medical Management and Quality of US Family Health Plan of Southern New England describe the specialized health care US Family Health Plan is well known for.

Dr. Rollinger, a practicing primary care physician of 36 years with 25 years’ experience as a managed care administrator, highlights in the video how members are always put first and have timely access to care.

“We do our very best to ensure members get timely access to primary care and specialty care. One of the issues in military care that you don’t see in the commercial population is when an active duty spouse goes on active duty, it is incredibly stressful, particularly with young children…Timely access to care is very important”

US Family Health Plan Regional Spotlight: Saint Vincent’s Catholic Medical Centers, Mid-Atlantic

April 8, 2020/in Member Minutes

(Video linked here)

The US Family Health Plan Alliance comprises six regional health care providers that offer the TRICARE Prime benefit to more than 150,000 military families and retirees in the United States. US Family Health Plan members living in the New York, New Jersey, Pennsylvania and Connecticut regions are served by Saint Vincent’s Catholic Medical Centers of New York.

A new US Family Health Plan Alliance video features the Saint Vincent’s team sharing how they provide unique care for local military families and retirees.

Jeff Bloom, executive director and senior vice president of Saint Vincent’s, explained how the relationship between Saint Vincent’s and its US Family Health Plan members is unique among insurance plans.

“We have a personal relationship with our members, and we believe our members have a personal relationship with us,” he said. “Our approach to working with members is you treat them like family.”

US Family Health Plan Regional Spotlight: Brighton Marine Health Center, New England

November 25, 2019/in Videos

The US Family Health Plan program is composed of six regional health care providers that offer the TRICARE Prime benefit to more than 150,000 military families and retirees in the United States. US Family Health Plan members living in Massachusetts, Rhode Island and parts of Northern Connecticut are served by Brighton Marine Health Center.

In a new US Family Health Plan video, Dr. Charles Rollinger, vice president of Medical Management and Quality at Brighton Marine, explains how the program offers specialized care options to its members.

“Keeping People Coming Back, Smiling”: Personalized, High-touch Health Care through US Family Health Plan

November 21, 2019/in Member Minutes, Member Profile Series, Videos

As the only value-based health care offering within the Military Health System, the US Family Health Plan (USFHP) takes a personalized approach to the health, wellness and chronic condition management of more than 150,000 members in six regions of the country.

In a new video, US Family Health Plan members and care providers from the USFHP’s six regional organizations discuss how this personalized approach keeps members satisfied with their health care.

Day of the Deployed: We’ve Got Your Back

October 24, 2019/in Article, Videos

This week, on National Day of the Deployed, the US Family Health Plan Alliance celebrates the brave men and women in our Armed Forces who are currently deployed and all those who have served abroad at some point in their service.

Family readiness is a critical component of the military medical readiness mission. Active-duty military members have earned the right to peace of mind, knowing their families are well taken care of back at home.

As a trusted provider of military healthcare, we are committed to providing our members with the highest quality of care. When active duty military families and retirees enroll with one of the six providers within the US Family Health Plan Alliance, they become part of our family. Our members can say with complete confidence that we always have their backs.

So whether active-duty member families are deployed in the next city, state, country or continent – down the street or thousands of miles away – the last thing they have to be concerned about is whether their loved ones have access to the care they need, when they need it.

We pledge to continue delivering top-rated health care with the highest levels of patient satisfaction to our members across the country. We cannot thank you and your families enough for your service and sacrifices.

Beyond Expectations: An Extra Test Can Save a Life

June 6, 2019/in Member Minutes, Videos

In a new US Family Health Plan video, retiree member Robin Farris shares her personal story about how an astute observation by her health care team during a routine test saved her life.

US Family Health Plan Celebrates Military Spouse Appreciation Month

May 9, 2019/in Videos

May is Military Spouse Appreciation Month, a time to celebrate the contribution and sacrifices made by military spouses, who support our service members. It is our honor and privilege to provide health care to the spouses of active-duty service members, activated members of the National Guard and Reserve, and retirees. Read more

Understanding Military Culture at US Family Health Plan at PacMed

April 25, 2019/in Videos

The US Family Health Plan Alliance comprises six regional health care providers that offer the TRICARE Prime benefit to over 150,000 military families and retirees across the country.

In a new US Family Health Plan video, Dr. Rick Ludwig – Medical Director and Chief of Primary Care for US Family Health Plan at Pacific Medical Centers – highlights the US Family Health Plan’s unique relationship with the Department of Defense as the only fully capitated health care model in TRICARE.

VIDEO: US Family Health Plan Regional Spotlight: Pacific Medical Centers, Northwest Region

April 15, 2019/in Videos

The US Family Health Plan Alliance comprises six regional health care providers that offer the TRICARE Prime benefit to over 150,000 military families and retirees across the country. US Family Health Plan members living in the Puget Sound area of Washington State are served by the US Family Health Plan at Pacific Medical Centers (PacMed™).

Dr. Rick Ludwig started his career with PacMed in 1981 as an internist and now serves as Medical Director and Chief of Primary Care for the US Family Health Plan at PacMed. He oversees the majority of primary care for the region’s US Family Health Plan members.

In a new US Family Health Plan video, Dr. Ludwig highlights the patient-centered approach PacMed takes to providing health care to military families and retirees.

MEMBERS GO RINKSIDE AT MILITARY APPRECIATION NIGHT SPONSORED BY MARTIN’S POINT HEALTH CARE

January 23, 2019/in Videos

This past Veterans’ Day, US Family Health Plan members cheered for the local hockey team, Maine Mariners, at a military appreciation night sponsored by Martin’s Point Health Care, a US Family Health Plan member organization.

In a new US Family Health Plan Alliance video, members share what makes USFHP special and how it has helped them handle all of their medical needs.