Contact Health Care Customer Representative
US Family Health Plan of Southern New England
Serving Massachusetts, including Cape Cod, as well as Rhode Island and parts of Northern Connecticut
1-800-818-8589 Members
1-888-815-5510 Non-Members
Website: https://www.usfamilyhealth.org
Complaints: Michael.Bucell@usfamilyhealth.org
Providers: Thomas.Leonard@usfamilyhealth.org
CHRISTUS Health
Serving Houston, TX San Antonio, TX Leesville, LA and Lake Charles, LA
1-800-678-7347
Website: http://christus.usfhp.com
Complaints: ChristusCag@christushealth.org
Providers: CHP.networkdevelopment@christushealth.org
Martin’s Point Health Care
Serving Maine, New Hampshire, Vermont, Upstate and Western New York, and parts of Pennsylvania and Ohio
1-888-674-8734 Members
1-888-241-4556 Non-Members
Website: https://tricare.martinspoint.org
Complaints: customer.experience@martinspoint.org | 1-888-396-2714
Providers: 1-888-732-7364
Pacific Medical Centers
Serving Western Washington, most of Central and Eastern Washington, Northern Idaho, Western Oregon, and most of California
800-585-5883, Option 2
Website: http://www.usfhpnw.org
Complaints: Diana.Dass@usfhppacmed.org
Providers: USFHPProviderRelations@
Saint Vincent Catholic Medical Centers
Serving New Jersey, Western CT, Lower Hudson Valley, NYC including Nassau and Suffolk counties.
1-800-241-4848 Members
1-800-241-4848 Option #3 Non Members
Website: http://www.usfhp.net
Complaints: CaColon@svcmcny.org | Mamaya@svcmcny.org
Providers: provnetwork@svcmcny.org
Johns Hopkins Medicine
Is not a member of the Alliance
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