Contact Health Care Customer Representative
US Family Health Plan of Southern New England
Serving Massachusetts, including Cape Cod, as well as Rhode Island and parts of Northern Connecticut
1-800-818-8589 Members
1-888-815-5510 Non-Members
Website: https://www.usfamilyhealth.org
Complaints: Michael.Bucell@usfamilyhealth.org
Providers: Thomas.Leonard@usfamilyhealth.org
CHRISTUS Health
Serving Houston, TX San Antonio, TX Leesville, LA and Lake Charles, LA
1-800-678-7347
Website: http://christus.usfhp.com
Complaints: ChristusCag@christushealth.org
Providers: CHP.networkdevelopment@christushealth.org
Martin’s Point Health Care
Serving Maine, New Hampshire, Vermont, Upstate and Western New York, and parts of Pennsylvania and Ohio
1-888-674-8734 Members
1-888-241-4556 Non-Members
Website: https://tricare.martinspoint.org
Complaints: customer.experience@martinspoint.org | 1-888-396-2714
Providers: 1-888-732-7364
Pacific Medical Centers
Serving Western Washington, most of Central and Eastern Washington, Northern Idaho, Western Oregon, and most of California
800-585-5883, Option 2
Website: http://www.usfhpnw.org
Complaints: Diana.Dass@usfhppacmed.org
Providers: USFHPProviderRelations@
USFHP@SVCMC,Inc
Serving New Jersey, Western CT, Lower Hudson Valley, NYC including Nassau and Suffolk counties.
1-800-241-4848 Members
1-800-241-4848 Option #3 Non Members
Website: http://www.usfhp.net
Complaints: CaColon@svcmcny.org | Mamaya@svcmcny.org
Providers: provnetwork@svcmcny.org
Johns Hopkins Medicine
Is not a member of the Alliance
For all other inquires, please use the form below. The form below is used for communication purposes only. Your information will not be shared with third parties.